Hands full, phone ringing
When you're slammed at the desk, no one can get to the phone. The guest just calls the next property down the road.
Multilingual AI front desk
An AI front desk that answers every call in your guest's language and turns it into a booking, even after hours.
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"Hi, do you have a room free tonight? And is breakfast included?"
For most hospitality properties, the phone is still where direct bookings come in. But a lot of those calls never get answered, and every missed one is a guest who books somewhere else.
When you're slammed at the desk, no one can get to the phone. The guest just calls the next property down the road.
Evenings and weekends are when people call to book. If no one picks up, they go to voicemail, or they give up.
Tourists and locals call in English, French, German and more. If no one can speak their language, you lose the booking.
It's 7pm. A traveller calls to check if a room's free tonight and whether breakfast's included. No one's free to answer, the website doesn't say, and the call goes to voicemail. So they book somewhere else. With SimplySpeak, that same call gets answered straight away in English, the question gets a real answer, and the room gets booked.
Hi, do you have a room free tonight? And is breakfast included?
Yes, we have a double room available tonight, breakfast included from 7. Would you like me to book it for you?
Yes please, one night.
All set, one night booked with breakfast included. You'll get a confirmation by SMS. See you tonight!
It's the Saturday check-in rush. Every staff member is at the desk with arriving guests and no one can step away to pick up. A traveller wants a bed for tonight, but the call rings out, so they book the hostel down the street instead. With SimplySpeak, that call gets answered, the last free bed gets offered, and it's booked, without anyone leaving the desk.
Hey, any beds free for tonight?
We do! One dorm bed left for tonight. Want me to hold it for you?
Perfect, yes please.
Booked you in for tonight. You'll get a text confirmation. See you soon!
It's the middle of the day and both lines are tied up with other guests. A traveller who just arrived calls about the lockbox code, gets the engaged tone, and starts looking at the listing down the road instead. With SimplySpeak, the overflow call is answered straight away and they're checked in within minutes.
Hi, I'm outside but the lockbox code isn't working. Can someone help?
Sorry about that. The correct code is 4471, and check-in's ready for you now. Would you like me to confirm your stay?
Yes please, that fixed it.
Great, you're all checked in. Enjoy your stay!
Reception is unmanned overnight. A traveller who just landed calls to ask about late check-in and parking, and to book a room, speaking German. Unanswered, they book through an agency and you lose the margin. With SimplySpeak, the call is answered in German, every question is handled, and the room is booked directly with you.
Hello, do you have parking, and can I still check in late tonight?
Yes, there's free parking on site and check-in is available 24/7. Would you like me to book a room?
Yes, a double for two nights please.
All booked, a double for two nights, late check-in noted. Confirmation is on its way by SMS. Safe travels!
We set up your AI front desk for you, using your Google profile, photos, hours and menu. No long onboarding, and nothing for you to build.
It picks up after hours, during service and when you're slammed, and answers in the caller's own language.
It answers questions and books straight into your calendar, then sends an SMS confirmation. Each week you get a simple report of the bookings it brought in.
Every call answered, day or night
Most tools take weeks to set up. We build and launch your assistant in about 10 minutes.
Languages spoken from day one
Hosted in the EU with data residency by default, so privacy is built in from the start.
From sign-up to taking calls
Built to answer in your caller's language from day one. English, French, German, Portuguese and plenty more.
Made for hotels, hostels, and vacation rentals that live on direct bookings, so it sounds like one of your team.
Right now, SimplySpeak is your multilingual voice front desk. Soon it will handle WhatsApp, SMS and email too. We set each new channel up for you ahead of time, using your Google Maps profile, photos and other public info. There's nothing to configure. It's ready when you are.
Answers every call in the caller's language and books it.
Handle chats and bookings on the app your customers already use.
Two-way texting for reminders, follow-ups and quick questions.
Enquiries answered and turned into bookings, straight from your inbox.
Your customers care where their data goes, and so do you. We built SimplySpeak to keep it safe and in your hands.
Your data stays in the EU by default, built in from the start rather than added later.
Built around GDPR from day one, so you stay compliant without the headache.
Your calls, recordings and customer data belong to you. We never sell them, and you can export or delete them anytime.
See how many bookings SimplySpeak could win back for your business, with a simple weekly report of what it brings in. Set up in 10 minutes.

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